Shipping Policy

Tess Fixes operates worldwide, ensuring that photography enthusiasts everywhere can enjoy our products. We offer reliable and timely shipping for all orders placed on our website.

1. Shipping Locations
We offer worldwide shipping. However, please check if we deliver to your country on our shipping details page. We are continuously working to expand our reach to more regions.

2. Processing Time
All orders are processed within 1-2 business days. During peak seasons or special promotions, processing times may vary, but we will notify you if there are any delays.

3. Shipping Method
We use trusted shipping partners to ensure your products are delivered safely and on time. Shipping times may vary depending on the delivery location. Once your order has been shipped, you will receive a tracking number to monitor its progress.

4. Shipping Fees
Shipping fees are calculated at checkout based on your location. The exact cost will be displayed before you finalize your order. We strive to keep shipping costs as affordable as possible for our customers worldwide.

5. Delivery Time
Delivery times vary by location, but typically, orders within the same region take 5-10 business days. International orders may take longer, depending on your country’s customs regulations.

6. Customs and Duties
Customs fees, taxes, and import duties may apply to international orders and are the responsibility of the customer. Please check with your local customs office for more information on fees.

7. Cash on Delivery (COD)
We only offer Cash on Delivery (COD) as the payment method. Please ensure that you are available to make payment upon receiving your order. We do not accept any other form of payment at this time.

8. Delivery Issues
If you face any issues with your delivery, such as a missing package or incorrect delivery, please contact our customer support team immediately. We will work to resolve the issue promptly.

For more information or assistance regarding shipping, please reach out to us through the contact at [email protected].